Shipping policy

Shipping Policy – FURTAGE

Thank you for shopping with FURTAGE. Below you'll find detailed information about our shipping practices, including delivery times, shipping methods, and other important details.

1. Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation. You will receive an email notification when your order has been shipped.

2. Shipping Rates and Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout. Estimated delivery times are as follows:

  • Standard Shipping: 5–10 business days

  • Expedited Shipping: 2–5 business days

Please note: Delivery estimates are approximate and may vary depending on your location and external factors such as carrier delays, weather, or customs processing.

3. Shipping Locations

We currently ship to all U.S. states and select international destinations. If your country is not available at checkout, please contact us at Support@furtage.com to inquire about options.

4. Order Tracking

Once your order is shipped, you will receive a tracking number via email. You can use this number to monitor the progress of your delivery.

5. Incorrect Shipping Information

Please ensure that your shipping address is correct at the time of purchase. FURTAGE is not responsible for orders shipped to incorrectly entered addresses.

6. Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us at Support@furtage.com within 7 days of the expected delivery date. We will work with the carrier to resolve the issue or offer a suitable solution.

7. Customs, Duties, and Taxes (for International Orders)

FURTAGE is not responsible for any customs fees, import duties, or taxes incurred during international shipping. These charges are the responsibility of the customer.

8. Delivery Delays

While we strive to meet our delivery estimates, delays can occur. We are not liable for any delays once an item has been shipped, as these are often beyond our control.